When the enterprise develops to a certain scale, whether it is the internal core R & D business or IT management, the demand for remote control scheme will increase exponentially. It has become an important topic to seek a professional, efficient and easy-to-use remote control scheme and build a reasonable remote control management system.

Nowadays, with the development of technology, the positioning of enterprises for remote control software has gradually changed from a simple "tool" to building an IT infrastructure management system with remote control as the core. In this context, how do enterprises choose remote control solutions? Here we will take the case of a head secondary game manufacturer as an example to see how the enterprise successfully built a remote control business system covering internal IT management and external remote assistance by introducing a Aweray Awesun enterprise remote control scheme.

Case Background:

The company in this case is a leading company in the game industry. It has continued to build multiple products such as games, animation, music and surrounding products around a variety of original IPs. The company is headquartered in Shanghai and is located in Singapore, the United States, Canada, Japan, South Korea and other countries. With regional globalization, the company currently has more than 5000 employees.

Currently, the company's core requirements for remote control solutions exist in two areas.

The first is for internal IT management: quickly solve the computer problems of development, art and testing personnel distributed all over the country (office, home), and ensure that the project progress is not blocked by IT problems. Securely maintain development, test and online game servers.

Secondly, the remote access of external suppliers also needs to build a safe and controllable remote control scheme: including business design outsourcing or software supplier maintenance and debugging, etc.

In order to meet the above needs, the enterprise chose to introduce Aweray Awesun industry version services to build a remote business platform that covers overseas remote control needs, is safe and controllable, and supports effective management and auditing.

Main functional requirements:

● The core business production and research support of the game industry requires high-performance remote control.

● Support cross-border remote control to cover overseas business

● Support the implementation of remote control authorization management, can prohibit non-enterprise members remote control

● Equipped with perfect remote control log traceability

Aweray Awesun solution core advantages:

In this case, the Aweray Awesun enterprise remote control solution reflects the following core advantages:

● High-performance remote control to fully meet the production and research needs of the game industry

The Aweray Awesun supports mainstream operating systems such as Windows, macOS, Linux, Android, iOS, Web, etc., provides high-speed and stable remote control services, supports 4K resolution and a maximum frame rate of 144, and provides a variety of desktop modes including 4:4:4 true color mode, meeting the high requirements of smoothness and image quality of remote control in the production and research stage of the game industry.

In addition, the Awesun also supports the use of specific productivity software is the master synchronous mouse style, as well as support tablet pressure-sensitive mapping, greatly improving the use experience of remote control.

● Global node support, stable provision of cross-border remote services

The Aweray Awesun provides a global node service that can help companies build cross-border remote control solutions, which in this case plays a significant role when the company needs cross-border remote assistance from its headquarters in the process of conducting business overseas.

● Support remote control authorization management and standardize remote assistance SOP

Since remote control involves internal IT management and remote access from external suppliers, authority differentiation management is required, and Awesun is equipped with this function to help enterprises build standardized SOP based on remote control.

We can set up a policy to prohibit remote control of non-enterprise members in the background. For suppliers' remote control requirements, we will assign them zero-hour accounts, and the permissions can be withdrawn immediately after the remote end.

● Remote control traceability, support AI audit

Remote control of the security audit work is very important, he is an important part of compliance, Awesun equipped with a sound remote control log system, but also support remote control cloud video support related audit work.

In addition, the Aweray Awesun also introduces a AI algorithm to realize the automatic analysis of the remote control process and generate an audit report with one click, so that the whole process of AI analysis can be realized without manually searching for records, forming a clear audit report, which can greatly improve the efficiency of the enterprise's retrospective audit of remote control behavior.

Conclusion:

After the introduction of Awesun remote control solution, the game enterprise in this case successfully set up a set of efficient and professional remote business system, which greatly improved the efficiency of production research and internal IT operation and maintenance management, and successfully built an industry benchmark case.

As a national-level remote control brand, Aweray Awesun has been deeply engaged in the field of remote connection for 19 years. China has more than 0.1 billion registered users, more than 1.2 million enterprise customers and more than 2 billion access devices. At the same time, Aweray Awesun and Shanghai Software Industry Association released the first group standard in the remote control industry, accelerating the application of remote control software technology in a wider range of scenarios in the future.