IT equipment operation and maintenance, we are unlikely to go to the site every time to implement operation and maintenance, a lot of daily operation and maintenance work needs to be implemented through remote operation and maintenance programs, such as the use of remote control software, both efficient and labor-saving. In addition to the recent heat, high temperature or typhoon and other extreme weather often occur, offline operation and maintenance often face objective obstacles, so the value of remote operation and maintenance is further highlighted.

In fact, the demand for remote control is not limited to remote IT operation and maintenance, but also the demand for remote debugging of unattended equipment in the production and research links of many industries. Professional remote operation and maintenance schemes can often take into account these needs, helping enterprises to build a stable and efficient remote operation and maintenance, debugging, production and research system, and achieve the goal of reducing costs and increasing efficiency.

Aweray Awesun IT operation and maintenance solution is such a professional solution. Here we will take a look at the highlights of the solution, which can meet the needs of enterprises for unattended equipment operation and maintenance and some remote production, research and debugging.

Rapid deployment of scheme and efficient deployment of operation and maintenance system

Remote control solutions work on the premise that they can be deployed efficiently and properly, ideally in the deployment process to significantly reduce sunk costs and reduce pressure on IT departments.

In this regard, Aweray Awesun IT operation and maintenance scheme supports batch deployment and group management functions. Enterprises only need to customize a remote control client software and distribute it for installation to complete the scheme deployment. At the same time, in the process of deployment, enterprises can also implement multi-level grouping of equipment, such as chain retail industry by province/city/district/store setting grouping, or by equipment batch grouping.

The Awesun Grouping Policy function provides automatic grouping and manual grouping. You can select two grouping policies when you customize the installation package.

After the software deployment is completed, enterprises can implement device-oriented authorization based on the organizational structure. Different departments/personnel can only manage devices within the scope of authority, and meet the needs of multi-region and multi-level IT operation and maintenance management.

Professional remote control ability to meet the requirements of advanced remote production and research debugging

After the plan is deployed, the next thing that enterprises need to pay attention to is the reach ability of remote control and its own performance.

Aweray Awesun provides cross-platform operation and maintenance support, spanning Windows, macOS, Linux, iOS and Android, which ensures basic operation and maintenance reach capability. At the same time, it is equipped with functions such as screen wall. The usage and operation status of the equipment are clear at a glance. It can also directly click on the corresponding equipment from the screen wall to initiate remote control and implement operation and maintenance, further improving efficiency.

If it is to meet the requirements of production, research and debugging of remote control professional equipment, the Aweray Awesun also provides targeted function optimization. For example, the Awesun recently optimized the capability of remote control multi-screen equipment, supporting one screen to display all the screen images of the controlled end (only 5 at most are supported before updating). This function can meet the situation that the controlled equipment is externally connected to a large number of screens to display a large number of parameters in the production and research stage, even if the number of screens at the controlled end is greater than 12, it can be displayed on the same screen.

Set up IT asset management system, asset information centralized summary

A large number of equipment operation and maintenance management, it is necessary to build a professional asset management system. The Aweray Awesun IT asset management system includes three functional modules: "hardware information", "hardware alarm" and "software process alarm", which can help enterprises build an operation and maintenance "middle end" that summarizes and manages IT equipment information ".

After the Awesun Enterprise Edition client is deployed to the device, the device hardware information will be uploaded to the enterprise management platform and centrally recorded. Based on these data, enterprises can establish a relatively complete device usage scoring mechanism to achieve orderly elimination of devices and maximize device energy efficiency.

At the same time, in the event of hardware changes, the Awesun management platform will automatically record asset changes and notify IT managers in a timely manner.

In terms of "hardware alarm", when the performance indexes of equipment such as equipment memory, CPU, hard disk and network reach the threshold we set, an alarm notification will be triggered. Through this function, IT administrators can "predict" some non-sudden risks in advance and deal with them in time, such as full hard disk, excessive CPU/memory load, abnormal network traffic, etc.

"Software Process Alarm" provides a management method for software installation on the device: through the "software process alarm" function, we can set software alarm policies for different devices (also supports distinguishing policies by installation package), add the name of the software process that needs to detect the alarm, and send an alarm to the administrator when the device runs the corresponding software.

Combining hardware and software to build a stable equipment operation and maintenance plan

The equipment is unattended, and the stability of operation and maintenance is very important. If the remote software itself is lost, it will have to return to the dilemma of offline operation and maintenance in the past, resulting in a lot of waste of human resources and time.

In order to build a stable operation and maintenance system, Awesun provides solutions at both the software and hardware levels.

At the software level, the Aweray Awesun provides two capabilities: "seamless operation" and "process daemon": the former can realize seamless operation of the client to avoid accidental exit of business equipment when serving users; The latter can automatically restart after the program process exits to avoid the device offline caused by software process crash.

In addition, the Aweray Awesun also provides a mature combination of hardware and software capabilities. The first-party hardware solution introduced by it can implement remote power management of the device and even perform physical restart in the event of a failure.

For the power management of first-line commercial equipment, we can use the 4G smart plug device introduced by Awesun-Awesun smart patch board P4. Different from the traditional intelligent socket that realizes remote control by WiFi network access, P4 uses 4G network access, which can play a role without a stable network. At the same time, 4G network access is also isolated from the router network of service equipment, and the remote control socket can restart even if the router fails.

In addition, Aweray Awesun has also introduced professional PDU equipment for unattended computer rooms and other scenarios. In this scenario, enterprises can rely on Awesun intelligent PDU equipment to realize equipment power safety management and centralized remote control, further enriching the overall IT operation and maintenance scheme.

Compared with ordinary PDU equipment, Awesun intelligent PDU supports 8-hole independent sub-control and is equipped with practical functions such as power consumption monitoring and power consumption protection, with obvious advantages.

Summary:

The above-mentioned functional highlights, together to build a mature enterprise remote IT operation and maintenance management program, the program has been widely used in many industries, many head enterprises through the Awesun of IT operation and maintenance solutions to achieve efficient equipment operation and maintenance management, successfully reducing costs and efficiency.

As a national-level remote control brand, Aweray Awesun has been deeply engaged in the field of remote connection for 19 years. China has more than 0.1 billion registered users, more than 1.2 million enterprise customers and more than 2 billion access devices. At the same time, Aweray Awesun and Shanghai Software Industry Association released the first group standard in the remote control industry, accelerating the application of remote control software technology in a wider range of scenarios in the future.