With the continuous development of enterprise business, the scale of enterprise IT equipment is also expanding. How to build IT operation and maintenance management system and make IT operation and maintenance capability reach the front line smoothly has become one of the important topics for enterprises.

As a leading brand of domestic remote control, the enterprise IT operation and maintenance solution launched by Aweray Awesun carries many high-quality functions in system construction and operation and maintenance reach, which can help enterprises to smoothly construct the remote IT operation and maintenance system and cope with the management operation and maintenance pressure of massive equipment. Here we will specifically understand the function carrying of the solution in this aspect.

Construction of remote IT operation and maintenance management system: construction of authorization and grouping system across multiple platforms

Aweray Awesun is suitable for a variety of IT operation and maintenance scenarios, spanning Windows, macOS, Linux, iOS and Android platforms. In terms of system construction, the scheme is equipped with the following highlights.

● Batch deployment, software customization and cloud strategy

The Aweray Awesun IT operation and maintenance scheme supports enterprises to customize their own brand of remote control software, adjust various settings and parameters in advance, and then distribute them to the equipment that needs operation and maintenance for installation for unified deployment without repeated configuration of equipment parameters, realize simultaneous monitoring and management of multiple devices in one step, and build an IT management framework.

In addition, for deployed Awesun client software, it is also supported to uniformly adjust relevant settings in the cloud and send them to front-line devices in real time, including local modification of access passwords, verification code updates, whether to allow the privacy screen to be started, etc.

● Authorization and organizational structure

Aweray Awesun IT operation and maintenance solution is equipped with a systematic operation and maintenance management structure. One employee and one account can be integrated into the existing organizational structure of the enterprise, supporting docking with third-party accounts, eliminating the need to maintain account systems of different platforms, and realizing fine authorization.

● Equipment grouping management

Multi-level and multi-dimensional equipment grouping is supported. For example, the retail chain industry is grouped by province/city/district/store, or the enterprise is grouped by department, or the equipment can be grouped by type/service time, etc. Supports multiple grouping strategies, including automatic grouping and manual grouping. Enterprises can customize equipment grouping rules, and the system automatically completes grouping to reduce management workload.

Business Reach: Accurate Implementation of Operation and Maintenance Operations, Significant Reduction of Management Threshold

After the successful establishment and deployment of the IT operation and maintenance management framework, whether the specific operation and maintenance operations can be implemented efficiently and whether the strategy can reach the grassroots level accurately will naturally become the next goal. In this regard, Aweray Awesun IT operation and maintenance solutions are equipped with the following capabilities.

● File distribution and AI generation of operation and maintenance scripts

Awesun IT operation and maintenance scheme supports batch and regular distribution of files, installation packages and other operation and maintenance materials to multiple devices, and supports AI to generate and distribute scripts, which can be configured to run automatically to improve operation and maintenance efficiency.

Data visualization, easy management of IT assets

Provide a large screen of remote control data, and visualize the large screen of enterprise equipment and member remote control data to help enterprises grasp the dynamics of IT operation and maintenance business in an all-round way. At the same time, it provides IT asset management module to help enterprises realize the centralized management requirements of a large number of IT equipment assets.

In the IT asset management module, "hardware information" can automatically upload and summarize hardware information, automatically generate asset reports, record hardware changes, and ensure that asset information is accurate; "Hardware Alarm" supports custom hardware policies such as CPU and memory, and immediately notifies the designated administrator of the trigger threshold to ensure equipment performance; "Software process alarm" provides real-time notification and alarm of unauthorized software installation and use at the software level to help IT administrators find risks in time.

● Operation and maintenance of unattended equipment reach: screen wall and equipment "prevent loss of connection"

Equipped with web-side screen wall function, it can be used on a large scale, supports dynamic carousel and immersive full-screen display, and can monitor multiple device screens at the same time. At the same time, the IT asset management module can be linked to set the alarm strategy for abnormal status of key equipment, and remote operation and maintenance can be initiated through the screen wall key, so that equipment problems can be located and solved without reaching the site.

In addition, in the face of the obvious pain point that unattended equipment is accidentally withdrawn and lost, Aweray Awesun provides two capabilities: "seamless operation" and "process daemon". The former can realize seamless operation of clients and avoid accidental withdrawal of business equipment when serving users. The latter can automatically restart after the program process exits to avoid the device offline caused by software process crash.

Summary:

Many of the pain points in remote IT operation and maintenance faced by enterprises in the actual business, the above functions carried by Aweray Awesun solutions can play a practical role, significantly empowering the related business.

As a national-level remote control brand, Aweray Awesun has been deeply engaged in the field of remote connection for 19 years. China has more than 0.1 billion registered users, more than 1.2 million enterprise customers and more than 2 billion access devices. At the same time, Aweray Awesun and Shanghai Software Industry Association released the first group standard in the remote control industry, accelerating the application of remote control software technology in a wider range of scenarios in the future.