The coal mining industry is a typical traditional energy industry, and with the development of science and technology, automation equipment and systems are constantly deepening into the traditional energy field of coal mines, constantly reshaping the safety, efficiency and sustainability of the entire industry.

At the same time, with the continuous efforts of relevant enterprises in the industry, the whole mine integrated automation system, mine safety production monitoring system, mine personnel safety monitoring system, mine wired/wireless communication system, tape transportation monitoring system, optical fiber industrial television system and many other automation programs have come out one after another, and formed a considerable scale of coal mine high-tech industry.

Behind these automation systems, manufacturers are naturally required to provide high-quality operation and maintenance services. How to improve efficiency and quality in this link and provide more professional services has become a key part of reshaping the core competitiveness of enterprises in the industry.

Case background and pain points

The core business of a leading enterprise in the field of coal mine automation involves a lot of system maintenance work, and the regular operation and maintenance method is often solved by sending engineers to the site to investigate. regular on-site operation and maintenance methods face the following core pain points:

First of all, many daily maintenance work of equipment, as well as most software-level problems, do not completely need on-site operation to solve, frequent business trips greatly increase the cost of corporate travel, while the timeliness of service is not strong.

Secondly, due to the limited resources of technical experts, when the external engineers cannot solve the complex technical problems, they need to turn to the technical experts from the headquarters remotely to complete the operation and maintenance work.

Based on the above-mentioned core business background, the enterprise urgently needs to introduce a set of professional and efficient remote control solutions to solve shallow software problems remotely, and to help field operation and maintenance remote connection technology experts solve technical problems.

After a series of comparison and investigation, the enterprise chose to cooperate with Aweray Awesun, introduce Awesun pure privatization deployment SDK embedded scheme, embed Awesun professional remote control technology in its own system, and provide professional remote control tools for front-line business.

Core Requirements

In this case, the core requirements of the coal mine automation enterprise for the Awesun remote control scheme are as follows:

● Advanced remote control technology, able to provide stable remote control services

● In the mine and other weak network environment can play a normal role

● Support unified management of remote control, set up account system, equipment authorization, etc.

Plan Deployment and Implementation

In this case, the enterprise embeds the Awesun remote control service into its own business system by Awesun a pure privatization deployment solution SDK integration embedding. In the early stage of the project, the function was quickly launched through privatization deployment, and the SDK was transplanted after the embedded development was completed. It is worth mentioning that the project also plans to further cooperate with the hardware SDK to combine the Aweray's core remote connection service with the enterprise's self-developed hardware to develop a better business plan.

Core Advantages of Awesun Solution

● Support lightweight deployment:

It can be quickly deployed and put into use, but also can be followed by deep embedding, and the deployment threshold is low, the specific characteristics can be summarized as "containerization", "interface", "personalization".

Containerization: supports containerized deployment. It can be deployed in the existing K8s system of the user or run independently. Containerized deployment has high compatibility, easy management, and fast deployment.

Interface: support for third-party account access, support for docking third-party SMS, email, support for different brands, different models of IT assets, unified control through the platform.

Personalization: Support customization of the entire platform interface style, support for on-demand configuration of functions, and customization of access methods.

● The system supports a wide range of core functions:

It supports Windows, macOS, Linux, Android, iOS, Web and other mainstream operating systems, and is compatible with five domestic Xinchuang systems and six Xinchuang chips. All core functions of remote control applications are provided, which can meet the specific remote control function requirements of different business scenarios.

● Supporting mature remote control management system

The management platform can be managed uniformly, multi-level equipment grouping can be set, and remote control authorization management can be carried out on accounts and equipment to help enterprises build remote business management systems.

● Mature remote control technology, stable remote control in weak network environment:

The Aweray Awesun solution provides stable remote control services with deep technology precipitation, and is equipped with a variety of algorithm strategies, including self-developed SADDC and BBR congestion control algorithms, which greatly improves the quality of remote control in weak network environments.

● Technical support in place, stable service:

Aweray Awesun provides SDK customers with fast response, professional level online technical support, and provides professional services for problems in the embedded development process.

Summary:

If automation and intelligence are the scientific and technological engines for the continuous progress of traditional energy industries such as coal mines, then the remote control technology that provides reliable operation and maintenance means for these systems is one of the key lubricants, and its role in reducing costs and increasing efficiency and enhancing the competitiveness of enterprises has also become the industry consensus.

In this context, the stable, professional and safe remote control services provided by Aweray Awesun have gradually been recognized by the industry and become the common choice of upstream and downstream enterprises in many industries. This case is a good example.

And the strength of the Aweray Awesun itself is outstanding enough. As a national-level remote control brand, Aweray Awesun has been deeply engaged in the field of remote connection for 19 years. China has more than 0.1 billion registered users, more than 1.2 million enterprise customers and more than 2 billion access devices. At the same time, Aweray Awesun and Shanghai Software Industry Association released the first group standard in the remote control industry, accelerating the application of remote control software technology in a wider range of scenarios in the future.