For the mature market of industrial automation, long-term technological development means that the differentiation of products among the head players is very limited. If an enterprise wants to open up its territory in a red sea, it cannot let go of any pain points that customers are concerned about, such as the subsequent remote service debugging and after-sales technical support for scheme deployment.

In order to establish a business moat in this area, both equipment service providers and software integrators need to incorporate professional remote control technology into their own plans to realize remote debugging and operation and maintenance of equipment, provide intuitive and visual services to customers, improve the timeliness of operation and maintenance, and greatly reduce costs and increase efficiency as a supplement to offline operation and maintenance.

Case Background:

Guoxin Baowei (Beijing) Technology Co., Ltd. is mainly engaged in technology promotion and application services such as technical services and technology development. Recently, the company won the bid for the development and deployment of production line automation system and subsequent operation and maintenance projects of a head manufacturing enterprise. It is necessary to introduce a professional and reliable remote control scheme into the project scheme as a technical tool for remote operation and maintenance.

After multi-party comparison and bidding, the enterprise chose to cooperate with Aweray Awesun to introduce Awesun remote control privatization deployment scheme and build a remote business platform in its winning project.

Core requirements of the scheme:

● Remote control scheme meets customer security compliance requirements and adapts to complex network environment

● Support multiple concurrent remote control, can realize unattended

● Support cross-platform remote control, stable and reliable service

● The solution needs to be flexible in deployment and highly integrated.

In combination with the above core requirements, Aweray Awesun provided Guoxin Baowei (Beijing) Technology Co., Ltd. with a professional remote control privatization deployment plan, with a scale of 3 concurrent, 5 main control terminals and 20 controlled terminals, which can cover the remote control business requirements of the winning project, and support subsequent allocation to meet the dynamic growth of remote control requirements.

Core Advantages of Awesun Solution

● Support cross-platform remote control, remote control technology is mature and stable

Support Windows, macOS, Linux, Android, iOS, Web and other mainstream operating systems, which can meet the needs of remote control in the automation industry. In addition, the Aweray Awesun provides stable remote control services with deep technology, and is equipped with a variety of algorithm strategies including self-developed SADDC and BBR congestion control algorithms to meet the needs of remote control in complex network environment.

● Flexible deployment of privatization schemes

Supports pure intranet deployment, supports network deployment across multiple security domains, and can be accessed and used in different network domains; supports single-cluster, multi-cluster, and cross-data center deployment, with low deployment threshold and high compatibility.

● High degree of interface

Support for third-party account access, support for docking third-party SMS, email, support for different brands, different models of IT assets, unified control through the platform.

● Supporting mature management system

The Awesun management platform can set up multi-level equipment grouping, remote control authorization management of accounts and equipment, and help enterprises build remote business management system.

● Security compliance

The Aweray Awesun carries out data processing and information storage according to the information system level protection 2.0 management method, and strictly abides by the security compliance standards. The international 2048-bit RSA asymmetric key exchange is adopted, the independent P2P data transmission protocol based on AES encryption mechanism is adopted, and the national secret algorithm SM2/SM3/SM4. Strict data protection and management mechanism are implemented, data classification protection is implemented, and sensitive data is encrypted and stored.

Summary:

In this case, the remote control scheme provided by Aweray Awesun has become an important part of the automation system scheme provided by Guoxin Baowei to its customers, which fully empowers the business through remote control technology and forms a benchmark case.

In addition to this case, Aweray Awesun solutions have also been widely recognized by leading companies including Vanke, Huawei, Golden Arch, and Yuantong Express to help them build remote control business systems.

As a national-level remote control brand, Aweray Awesun has been deeply engaged in the field of remote connection for 19 years. China has more than 0.1 billion registered users, more than 1.2 million enterprise customers and more than 2 billion access devices. At the same time, Aweray Awesun and Shanghai Software Industry Association released the first group standard in the remote control industry, accelerating the application of remote control software technology in a wider range of scenarios in the future.