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Quick Start

Individual User

How do I initiate Remote Assistance with an identification code?

Unattended access your computer

What is a channel connection

Awesun Safety Remote Control Tutorial

Operation Help

software application

computer end application

How to Remote Files on Computer

Privacy screen

Handle Mapping

Multi-screen control Multi-screen

Intelligent hardware

Boot Hardware

Power-on socket/patch panel FAQ

Remote control without network

Resolution and refresh frequency supported by intelligent remote control devices

Common problems of intelligent remote control equipment

Software Manual

Windows

Windows personal edition manual

Android & iOS

Control terminal iOS version manual

User Manual of AweSun Host for Android

Intelligent hardware

Other

Intelligent remote control mouse (Bluetooth version) manual

Power on socket C2 manual

Case Center

Scenario Case

Telecommuting

Awesun Helps Huawei Improve Collaboration Efficiency

Industry case

IT Internet

How do well-known game manufacturers build internal remote assistance systems with the help of Aweray Awesun?

Smart Transportation

Soft and hard integrated solution to build intranet operation and maintenance, Aweray Awesun privatization deployment empowers Zhejiang Zhongche.

Intelligent Manufacturing

How to build an efficient cross-border remote technical support system when the manufacturing industry is out to sea?

Solution

IT Operation and Maintenance

Support ZTE's new fulcrum server operating system to Aweray the localization of Awesun empowerment.

How can enterprises quickly build a remote IT operation and maintenance system to deal with holiday business?

How does the first-line commercial equipment operate efficiently? Starting from these four aspects

Tips for remote IT management: How to group a large number of IT equipment? How to set up fast grouping?

To deal with the four major problems of chain operation and maintenance, Aweray Awesun IT operation and maintenance solutions to empower the chain retail industry.

Telecommuting

Deal with these three pain points, 'painless' to build enterprise telecommuting system

The Dragon Boat Festival holiday business is not interrupted, and the enterprise telecommuting plan is deployed in three steps.

After the telecommuting system is set up, how to manage IT assets in an enterprise in a unified way?

Technical Support

No longer piecemeal, how do enterprises build platform-based technical support services?

Efficient assistance, professional image, customer-oriented! Three aspects to build enterprise technical support professional reputation

How to ensure the security of remote control business? Analysis of the "whole process safety closed loop" system of Aweray Awesun

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Quick Start

 

Individual User

 

How do I initiate Remote Assistance with an identification code?

 

Unattended access your computer

 

What is a channel connection

 

Awesun Safety Remote Control Tutorial

 

Operation Help

 

software application

 

computer end application

 

How to Remote Files on Computer

 

Privacy screen

 

Handle Mapping

 

Multi-screen control Multi-screen

 

Intelligent hardware

 

Boot Hardware

 

Power-on socket/patch panel FAQ

 

Remote control without network

 

Resolution and refresh frequency supported by intelligent remote control devices

 

Common problems of intelligent remote control equipment

 

Software Manual

 

Windows

 

Windows personal edition manual

 

Android & iOS

 

Control terminal iOS version manual

 

User Manual of AweSun Host for Android

 

Intelligent hardware

 

Other

 

Intelligent remote control mouse (Bluetooth version) manual

 

Power on socket C2 manual

 

Case Center

 

Scenario Case

 

Telecommuting

 

Awesun Helps Huawei Improve Collaboration Efficiency

 

Industry case

 

IT Internet

 

How do well-known game manufacturers build internal remote assistance systems with the help of Aweray Awesun?

 

Smart Transportation

 

Soft and hard integrated solution to build intranet operation and maintenance, Aweray Awesun privatization deployment empowers Zhejiang Zhongche.

 

Intelligent Manufacturing

 

How to build an efficient cross-border remote technical support system when the manufacturing industry is out to sea?

 

Solution

 

IT Operation and Maintenance

 

Support ZTE's new fulcrum server operating system to Aweray the localization of Awesun empowerment.

 

How can enterprises quickly build a remote IT operation and maintenance system to deal with holiday business?

 

How does the first-line commercial equipment operate efficiently? Starting from these four aspects

 

Tips for remote IT management: How to group a large number of IT equipment? How to set up fast grouping?

 

To deal with the four major problems of chain operation and maintenance, Aweray Awesun IT operation and maintenance solutions to empower the chain retail industry.

 

Telecommuting

 

Deal with these three pain points, 'painless' to build enterprise telecommuting system

 

The Dragon Boat Festival holiday business is not interrupted, and the enterprise telecommuting plan is deployed in three steps.

 

After the telecommuting system is set up, how to manage IT assets in an enterprise in a unified way?

 

Technical Support

 

No longer piecemeal, how do enterprises build platform-based technical support services?

 

Efficient assistance, professional image, customer-oriented! Three aspects to build enterprise technical support professional reputation

 

How to ensure the security of remote control business? Analysis of the "whole process safety closed loop" system of Aweray Awesun

 

Search for this product

Search all.

Home Page AweSun Remote Desktop How to Fix Windows 10 Remote Desktop Authentic

How to Fix Windows 10 Remote Desktop Authentic

Update Date:2026-01-15 17:02:47

Windows 10 Remote Desktop is a widely used tool for accessing computers remotely, but users may occasionally encounter authentication errors that prevent successful connections. These errors can interrupt work, delay technical support, and create frustration. Understanding why authentication errors occur and how to resolv

The core reason for remote desktop authentication error

Authentication errors in Windows 10 Remote Desktop are often related to security settings and configuration mismatches. One common cause is incorrect login credentials, such as an invalid username or password, or attempting to sign i

Another frequent reason is Network Level Authentication (NLA). While NLA enhances security, it can cause authentication failures if the remote computer is not properly configured or if the connecting device does not fully support the required authentication protocol.

System updates and policy changes can also trigger authentication issues. Windows updates may modify security policies, encryption requirements, or credential handling, resulting in connection failures. In addition, firewall restrictions, disabled Remote Desktop permissions, or corrupted system files can interfere with the authentication process.

How to Resolve Remote Desktop Authentication Errors

To resolve authentication errors, start by verifying the login credentials and ensuring that the correct account type is being used. Confirm that Remote Desktop access is enabled on the target Windows 10 computer and that the user account has permission to connect remotely.

If Network Level Authentication is causing the issue, adjusting NLA settings may help. Temporarily disabling NLA on the remote computer can allow the connection to proceed, though this should be done carefully due to security considerations. Ensuring both devices are fully updated can also resolve compatibility-related authentication problems.

Checking firewall settings is another important step. Make sure that Remote Desktop connections are allowed through the Windows Firewall and that no network policies are blocking the connection. Restarting the Remote Desktop service or the computer itself may also clear temporary authentication issues.

Using AweSun to Bypass Authentication Errors

For users who want a simpler and more reliable alternative, AweSun provides a practical solution that avoids many of the authentication challenges associated with Windows 10 Remote Desktop. AweSun does not rely on Windows Remote Desktop Protocol authentication, eliminating common issues related to NLA, system policies, and account configuration.

With AweSun, users can connect using a device ID and verification code, making remote access straightforward and secure. The software offers stable connections, strong encryption, and cross-platform compatibility, ensuring consistent access without complex setup. By using AweSun, users can bypass Windows 10 Remote Desktop authentication errors and enjoy a smoother, more dependable remote control experience.

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