With the continuous advancement of enterprise digital transformation and the continuous expansion of IT scale, the challenges faced by traditional IT operation and maintenance business are rapidly increasing, and human resources are stretched. The following two aspects are more representative:

First, the increase in the amount of operation and maintenance data: logs, monitoring data, alarm information, etc. increase rapidly, and manual processing efficiency is low.

Second: script writing, log screening and other repetitive work increased, low degree of automation, labor consumption.

In the face of the above two urgent pain points, the introduction of AI technology is obviously a "good prescription for the world". As a national-level remote control brand, Aweray Awesun launched a professional IT operation and maintenance solution, and integrated with AI technology, which has well solved the above pain points of the enterprise. Here we will introduce it.

AI intelligent audit, automatic generation of accurate analysis

In view of the audit requirements of operation and maintenance data and massive logs, Aweray Awesun introduces AI technology and introduces intelligent audit functions.

This feature enables the automatic analysis of remote control processes and the generation of audit reports with one click, eliminating the need to spend a lot of time manually rummaging through records. The audit report contains elements such as AI analysis of the entire remote control process, key core operating behaviors output by timeline, and specific remote behavior summaries (such as copying files, modifying configurations, etc.), which can greatly improve the efficiency of retroactive audits of remote control behaviors.

At present, the AI audit report function currently best supports auditing remote sessions with up to 64000 operation events, and the tuning configuration will be continuously upgraded in the future.

At the same time, the AI audit report only collects remote operation events, does not record any screen images, files and other contents, and is encrypted and stored on the Awesun server in accordance with national laws and regulations, with a maximum storage of 180 days, permanent deletion over time, and no privacy security risks.

Remote control scripts are automatically generated and distributed, greatly reducing duplication of work

IT operation and maintenance involves a large number of automated script distribution work, this work has a certain technical threshold, while manual script writing time-consuming and laborious, for this Awesun provides AI script generation function, and supports the script to be one-click distribution, greatly improving the efficiency of operation and maintenance.

Specifically, operation and maintenance personnel can create scripts in the management background, input requirements, AI output corresponding script codes, and support one-click distribution to tens of thousands of selected devices, without remote control one by one, thus greatly reducing repeated operations. This function supports cross-platform execution (Windows, Linux, Android, etc.), and can distribute and execute scripts for tens of thousands of online devices at the same time. The operation and maintenance efficiency is doubled, and the execution results are visualized in real time, and the operation log is recorded to facilitate tracking and backtracking.

Summary:

Under the traditional operation and maintenance mode, the IT operation and maintenance work of many enterprises is full of low-value repetitive work, but these work cannot be completely abandoned. Many enterprises consume even more than 30% of their manpower in this area. Under this premise, remote control embraces AI technology, and its enabling effect on IT operation and maintenance is obvious.

Aweray Awesun, as the leading brand of domestic remote control, is also in the forefront of the industry in the integration of AI technology. The above-mentioned two functions are good representatives. I believe that many enterprises will benefit from the remote control scheme integrating AI technology in the future.

Today, Aweray Awesun has been deeply engaged in the field of remote connection for 19 years. China has more than 0.1 billion registered users, more than 1.2 million enterprise customers and more than 2 billion access devices. At the same time, Aweray Awesun and Shanghai Software Industry Association released the first group standard in the remote control industry, accelerating the application of remote control software technology in a wider range of scenarios in the future.