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Quick Start

Individual User

How do I initiate Remote Assistance with an identification code?

Unattended access your computer

Awesun Safety Remote Control Tutorial

What is a channel connection

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computer end application

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Awesun Helps Huawei Improve Collaboration Efficiency

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Soft and hard integrated solution to build intranet operation and maintenance, Aweray Awesun privatization deployment empowers Zhejiang Zhongche.

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How to build an efficient cross-border remote technical support system when the manufacturing industry is out to sea?

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IT Operation and Maintenance

Tips for remote IT management: How to group a large number of IT equipment? How to set up fast grouping?

How can enterprises quickly build a remote IT operation and maintenance system to deal with holiday business?

To deal with the four major problems of chain operation and maintenance, Aweray Awesun IT operation and maintenance solutions to empower the chain retail industry.

How does the first-line commercial equipment operate efficiently? Starting from these four aspects

Support ZTE's new fulcrum server operating system to Aweray the localization of Awesun empowerment.

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After the telecommuting system is set up, how to manage IT assets in an enterprise in a unified way?

Deal with these three pain points, 'painless' to build enterprise telecommuting system

The Dragon Boat Festival holiday business is not interrupted, and the enterprise telecommuting plan is deployed in three steps.

Technical Support

Efficient assistance, professional image, customer-oriented! Three aspects to build enterprise technical support professional reputation

No longer piecemeal, how do enterprises build platform-based technical support services?

How to ensure the security of remote control business? Analysis of the "whole process safety closed loop" system of Aweray Awesun

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Individual User

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How do I initiate Remote Assistance with an identification code?

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Unattended access your computer

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Awesun Safety Remote Control Tutorial

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What is a channel connection

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Operation Help

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software application

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computer end application

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How to Remote Files on Computer

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Privacy screen

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Boot Hardware

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Power-on socket/patch panel FAQ

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Resolution and refresh frequency supported by intelligent remote control devices

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Common problems of intelligent remote control equipment

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Windows personal edition manual

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Control terminal iOS version manual

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Power on socket C2 manual

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Telecommuting

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Awesun Helps Huawei Improve Collaboration Efficiency

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Smart Transportation

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Soft and hard integrated solution to build intranet operation and maintenance, Aweray Awesun privatization deployment empowers Zhejiang Zhongche.

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Intelligent Manufacturing

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How to build an efficient cross-border remote technical support system when the manufacturing industry is out to sea?

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IT Operation and Maintenance

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Tips for remote IT management: How to group a large number of IT equipment? How to set up fast grouping?

 

How can enterprises quickly build a remote IT operation and maintenance system to deal with holiday business?

 

To deal with the four major problems of chain operation and maintenance, Aweray Awesun IT operation and maintenance solutions to empower the chain retail industry.

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How does the first-line commercial equipment operate efficiently? Starting from these four aspects

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Support ZTE's new fulcrum server operating system to Aweray the localization of Awesun empowerment.

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Telecommuting

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After the telecommuting system is set up, how to manage IT assets in an enterprise in a unified way?

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Deal with these three pain points, 'painless' to build enterprise telecommuting system

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The Dragon Boat Festival holiday business is not interrupted, and the enterprise telecommuting plan is deployed in three steps.

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Technical Support

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Efficient assistance, professional image, customer-oriented! Three aspects to build enterprise technical support professional reputation

 

No longer piecemeal, how do enterprises build platform-based technical support services?

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How to ensure the security of remote control business? Analysis of the "whole process safety closed loop" system of Aweray Awesun

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Home Page AweSun Product Operation and maintenance of the necessary tools of the little brother! What useful operation and maintenance functions have been updated in Awesun 16?

Operation and maintenance of the necessary tools of the little brother! What useful operation and maintenance functions have been updated in Awesun 16?

Update Date:2025-09-12 11:44:56

Every small partner who does IT operation and maintenance must have used remote control software. IT people have already used remote control as a necessary tool long before remote control came into public view due to remote office work.

Whether it is the daily operation and maintenance management of remote equipment, or the need for emergency repair when encountering special weather, remote control can help us very well.

Nowadays, remote control software is also developing continuously. IT is no longer a single-purpose tool for IT operation and maintenance, but a multi-functional operation and maintenance scheme based on remote desktop, which makes our remote operation and maintenance work more convenient. For example, the recently released Awesun 16, as the latest version of Awesun remote control, carries many very good functions, making our IT operation and maintenance work simpler and more efficient!

Remote control performance optimization: weak network environment is also stable

The uncertainty of the network environment has always been one of the pain points of remote operation and maintenance. After all, the failure occurs only when we are ready for everything. As a result, IT operation and maintenance personnel often need to use whatever can be used at hand to deal with some problems urgently. A poor network environment is inevitable.

In the face of this problem, Awesun 16 further strengthens the stability of its weak network connection and the smoothness of remote control, whether in the subway, underground parking lot, or cross-regional, cross-operator remote control, can provide more stable, More smooth remote connection.

Specifically, Awesun 16 is equipped with intelligent weak network identification capability. Relying on the patented SADDC video coding and decoding algorithm developed by Aweray itself and the support of more than 200 network acceleration nodes around the world, it can realize intelligent bit rate adjustment and multi-path disaster tolerance. It can also ensure clear remote control pictures and smooth operation without interruption in various complex network environments.

Experience Optimization: Support File Flash Transfer and Optimize Device List

After solving the stability pain point, Awesun 16 also optimized the specific operation experience. There are two main aspects that are more friendly to IT operation and maintenance scenarios:

The first is the optimization of the device list.

IT operation and maintenance often involves a large number of controlled devices. Sometimes it is more troublesome to find the corresponding devices. For this reason, Awesun 16 optimized the device list. Now we can switch between the list mode and the card mode to choose the way we are most used to. At the same time, we support customizing the device fields to be displayed to help us quickly locate the devices that need operation and maintenance.

Then there is the support file flash.

Remote IT operations often involve the transfer of many software scripts and tools, and the addition of "file flash" in Awesun 16 makes the steps of file transfer faster. Now we only need to drag the file to the floating window to send the file to another computer, without opening the remote desktop or entering the file transfer interface, and the whole process is operated locally, without the need for third-party transfer software to upload and download, making the operation more convenient and efficient.

It is worth mentioning that, in view of the file transfer requirements of the operation and maintenance personnel, we can also use the function of "folder mapping" to place some software script tools commonly used in operation and maintenance in the folder of the main control local, and then open the mapping to make them "appear" in the system of the controlled end, so it is also very convenient to take the tools directly from the network folder.

If an enterprise uses a Awesun enterprise-level solution, it can even generate and distribute operation and maintenance scripts in batches through AI to further improve efficiency. This will not be introduced here. Interested friends can search for relevant function introductions.

To sum up, for a wide range of file transmission requirements in the process of IT operation and maintenance, Awesun remote control provides a variety of transmission schemes, you can choose the most convenient and convenient one.

Add Super Desktop: Remote Control Experience More "Integrated", Quickly Start Operation and Maintenance Tools

If multiple computers need to be operated and maintained, the traditional remote control needs to open multiple remote control windows, which is inconvenient to nest layer by layer. The new "super desktop" function of Awesun 16 can be effectively solved.

Super Desktop can directly map the application of remote controlled computers to the desktop of the local master computer, helping us to quickly start remote system tools. At the same time, it can map the application windows of multiple devices to the same master terminal, thus realizing centralized operation and maintenance and improving efficiency.

Combination of hard and soft: Special equipment can also be operated efficiently

IT operation and maintenance work often involves some special equipment, such as equipment itself can not be networked, or deployed in a special environment, and so on.

In the face of this situation, in addition to the software remote control scheme, Awesun also provides the first-party hardware equipment to work together to create a combination of software and hardware.

For example, in the face of equipment without external network access, we can use intelligent remote control equipment represented by Awesun Q1. Such equipment adopts cutting-edge physical layer direct connection technology to get rid of the shackles of the network environment and is isolated from the network environment of the controlled equipment itself. While meeting the network security requirements, we realize "remote control without network" and realize the freedom of remote control of the equipment.

If it is a device that needs to be operated and deployed in the outdoor and other business lines, and needs to be managed for power supply, it can be combined with Awesun intelligent power socket C4.

Awesun C4 has a built-in 4G network, which can realize remote control without WiFi. It is very suitable for special operation and maintenance environments such as computer room/outdoor/campus/suburb.

Awesun 16 after this update is undoubtedly good news for our IT operation and maintenance personnel. It is strongly recommended to give it a try if you have not experienced it yet. At present, Awesun 16 has been officially launched Awesun official website, and major application stores are on the shelves one after another. Welcome to search for "Aweray Awesun" to download and upgrade.

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Introduction to this article

Remote control performance optimization: weak network environment is also stable

Experience Optimization: Support File Flash Transfer and Optimize Device List

Add Super Desktop: Remote Control Experience More "Integrated", Quickly Start Operation and Maintenance Tools

Combination of hard and soft: Special equipment can also be operated efficiently

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