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Quick Start

Individual User

How do I initiate Remote Assistance with an identification code?

Unattended access your computer

Awesun Safety Remote Control Tutorial

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How do well-known game manufacturers build internal remote assistance systems with the help of Aweray Awesun?

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Soft and hard integrated solution to build intranet operation and maintenance, Aweray Awesun privatization deployment empowers Zhejiang Zhongche.

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How to build an efficient cross-border remote technical support system when the manufacturing industry is out to sea?

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IT Operation and Maintenance

Tips for remote IT management: How to group a large number of IT equipment? How to set up fast grouping?

How can enterprises quickly build a remote IT operation and maintenance system to deal with holiday business?

To deal with the four major problems of chain operation and maintenance, Aweray Awesun IT operation and maintenance solutions to empower the chain retail industry.

How does the first-line commercial equipment operate efficiently? Starting from these four aspects

Support ZTE's new fulcrum server operating system to Aweray the localization of Awesun empowerment.

Telecommuting

After the telecommuting system is set up, how to manage IT assets in an enterprise in a unified way?

Deal with these three pain points, 'painless' to build enterprise telecommuting system

The Dragon Boat Festival holiday business is not interrupted, and the enterprise telecommuting plan is deployed in three steps.

Technical Support

Efficient assistance, professional image, customer-oriented! Three aspects to build enterprise technical support professional reputation

No longer piecemeal, how do enterprises build platform-based technical support services?

How to ensure the security of remote control business? Analysis of the "whole process safety closed loop" system of Aweray Awesun

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How do I initiate Remote Assistance with an identification code?

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Unattended access your computer

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Awesun Safety Remote Control Tutorial

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What is a channel connection

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software application

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computer end application

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How to Remote Files on Computer

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Privacy screen

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Power-on socket/patch panel FAQ

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Remote control without network

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Resolution and refresh frequency supported by intelligent remote control devices

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Common problems of intelligent remote control equipment

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Software Manual

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Windows

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Windows personal edition manual

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Android & iOS

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Control terminal iOS version manual

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Intelligent hardware

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Power on socket C2 manual

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Telecommuting

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Awesun Helps Huawei Improve Collaboration Efficiency

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IT Internet

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How do well-known game manufacturers build internal remote assistance systems with the help of Aweray Awesun?

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Smart Transportation

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Soft and hard integrated solution to build intranet operation and maintenance, Aweray Awesun privatization deployment empowers Zhejiang Zhongche.

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Intelligent Manufacturing

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How to build an efficient cross-border remote technical support system when the manufacturing industry is out to sea?

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Solution

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IT Operation and Maintenance

 

Tips for remote IT management: How to group a large number of IT equipment? How to set up fast grouping?

 

How can enterprises quickly build a remote IT operation and maintenance system to deal with holiday business?

 

To deal with the four major problems of chain operation and maintenance, Aweray Awesun IT operation and maintenance solutions to empower the chain retail industry.

 

How does the first-line commercial equipment operate efficiently? Starting from these four aspects

 

Support ZTE's new fulcrum server operating system to Aweray the localization of Awesun empowerment.

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Telecommuting

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After the telecommuting system is set up, how to manage IT assets in an enterprise in a unified way?

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Deal with these three pain points, 'painless' to build enterprise telecommuting system

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The Dragon Boat Festival holiday business is not interrupted, and the enterprise telecommuting plan is deployed in three steps.

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Technical Support

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Efficient assistance, professional image, customer-oriented! Three aspects to build enterprise technical support professional reputation

 

No longer piecemeal, how do enterprises build platform-based technical support services?

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How to ensure the security of remote control business? Analysis of the "whole process safety closed loop" system of Aweray Awesun

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Home Page AweSun Product How does IT operation and maintenance post

How does IT operation and maintenance post

Update Date:2025-09-26 11:12:21

For the majority of IT operation and maintenance personnel, the upcoming National Day Mid-Autumn Festival holiday is not only a rare holiday, but also a challenge that needs to be prepared in advance. After all, during the long vacation, the office is unattended, but the business system still needs to be partially operated or kept on standby. Any failure may be magnified due to untimely response.

Facing the challenge of unattended IT operation and maintenance on holidays, experienced old operation and maintenance personnel often follow the principle that pre-plan takes precedence over response and remote takes precedence over site. It is the best way to deploy high-quality remote IT operation and maintenance solutions in advance to achieve rapid response and break through the geographical restrictions of traditional operation and maintenance.

As a leading brand of domestic remote control, Aweray Awesun has provided professional remote control solutions for the vast number of IT operation and maintenance personnel to help them implement remote IT operation and maintenance "painlessly" during holidays. IT can ensure the stability of IT business without returning to the company temporarily.

Batch deployment, fast completion of remote scheme construction

IT operation and maintenance often involves a large number of devices, and the deployment of remote solutions becomes the first checkpoint: hundreds of devices are deployed and debugged one by one, which is a huge workload. The bulk deployment capabilities provided by Awesun solutions can greatly simplify this process.

We only need to customize a remote control client software in the background in advance and install it to complete the solution deployment. At the same time, in the process of deployment, we can also group the equipment in advance, set the grouping conditions in advance by Awesun the "automatic grouping" function, and automatically complete the tedious equipment grouping management work.

After the deployment is completed, we will authorize the equipment to the corresponding IT operation and maintenance personnel, and realize the responsibility to people. Even if a basic remote operation and maintenance management framework is completed, the whole process will not exceed several hours.

IT asset management, equipment failure real-time alarm

How to find the problem of operation and maintenance equipment in the first time and locate and solve it? The automatic alarm system of the screen wall is essential.

Aweray Awesun is equipped with IT asset management module and screen wall function, forming a system of automatic alarm and remote operation and maintenance.

After the Awesun Enterprise Edition client is deployed to the device, the device hardware information will be uploaded to the enterprise management platform and recorded centrally. When the device performance indicators such as device memory, CPU, hard disk, and network reach the threshold we set, an alarm notification will be triggered. At the same time, combined with the video curtain wall function, an alarm policy for abnormal status of key equipment can be set, and remote operation and maintenance can be initiated through the video curtain wall key. Equipment problems can be located and solved without arriving at the site.

AI blessing, batch distribution of O & M scripts

IT operation and maintenance involves a large number of automated script distribution work. For this Awesun, it provides the function of AI generating scripts and supports one-click distribution of scripts, greatly improving operation and maintenance efficiency.

We can create scripts in the management background, input requirements and AI output the corresponding script code, and send it to tens of thousands of selected devices with one click, without remote control one by one, thus greatly reducing repeated operations. This function supports cross-platform execution (Windows, Linux, Android, etc.), and can distribute and execute scripts to tens of thousands of online devices at the same time. The operation and maintenance efficiency is doubled, but it takes up more of our precious vacation.

Log tracing, quickly forming operation and maintenance report after the festival

For IT operation and maintenance work after the fact and writing related work reports, but also after the holidays we have to face important work, for which we can use the AI intelligent audit function.

This feature enables the automatic analysis of remote control processes and the generation of audit reports with one click, eliminating the need to spend a lot of time manually rummaging through records.

The audit report includes the AI analysis of the whole process of remote control, the key core operation behavior output according to the timeline, and the summary of specific remote behavior, which greatly improves the efficiency of retrospective audit of remote control behavior.

Another aspect: the personal version can also complete zero-hour operation and maintenance work.

Ten thousand steps back, if the company has no plan to configure enterprise-level remote control scheme, then is it impossible to implement holiday remote operation and maintenance? Even so, we must have two hands to prepare, after all, if something really goes wrong, the boss will not buy it.

At this time, the newly launched "Awesun 16" as a personal version of the remote control software, can also be used to deal with most of the temporary operation and maintenance work.

Compared with the previous personal remote control software, Awesun 16 optimizes the device list. We can switch between the list mode and the card mode to choose the way we are most used to. At the same time, we can customize the device fields to be displayed to help us quickly locate the devices that need operation and maintenance.

In addition, the addition of the "file flash transfer" function also makes the file transfer steps faster: now we only need to drag the file to the floating window to send the file to another computer, without opening the remote desktop or entering the file transfer interface, and the whole process is operated locally, without the need for third-party transfer software to upload and download, making the operation more convenient and efficient.

Conclusion:

Remote control software is a "strategic weapon" for IT operation and maintenance during long holidays. It frees operation and maintenance personnel from the shackles of geographical location, realizes the flexible expansion of operation and maintenance capability, and is the key guarantee to ensure business continuity and enable teams to celebrate the holidays with peace of mind.

From the perspective of an IT manager, there is no doubt that the enterprise version remote control scheme will be the first choice, but if the conditions are really limited or too urgent, then the services provided by the Awesun personal version can also meet some urgent operation and maintenance needs.

As a national-level remote control brand, Aweray Awesun has been deeply engaged in the field of remote connection for 19 years. China has more than 0.1 billion registered users, more than 1.2 million enterprise customers and more than 2 billion access devices. At the same time, Aweray Awesun and Shanghai Software Industry Association released the first group standard in the remote control industry, accelerating the application of remote control software technology in a wider range of scenarios in the future.

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Introduction to this article

Batch deployment, fast completion of remote scheme construction

IT asset management, equipment failure real-time alarm

AI blessing, batch distribution of O & M scripts

Log tracing, quickly forming operation and maintenance report after the festival

Another aspect: the personal version can also complete zero-hour operation and maintenance work.

Conclusion:

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