In enterprise equipment operation and maintenance, how to obtain equipment logs and configuration files efficiently and safely has always been a key link to improve the response speed of operation and maintenance. Especially in a closed intranet environment, operation and maintenance personnel cannot directly transfer equipment files. Traditional methods often require on-site operations, which are not only time-consuming and labor-intensive, but may also cause production stagnation.

Now, this problem ushered in a breakthrough. Aweray Awesun, a leading brand in the field of remote control, officially upgraded its intelligent remote control hardware Q2Pro and launched a new remote file transfer function to help enterprises safely and efficiently complete log collection, program update and emergency maintenance of intranet equipment.

Aweray Awesun Q2Pro is known as "installation-free, plug and play". It can realize plug and play remote operation without installing any software on the controlled side or being affected by the network state of the controlled device. This design is especially suitable for closed computer rooms, industrial control systems, laboratory equipment, unattended cabinets, medical equipment and other scenarios, helping enterprises to achieve "real remote control without network". Since its launch, the Awesun Q2Pro has quickly become the first choice for the enterprise remote control and operation and maintenance market with its stable performance, plug and play experience and high security.

Aweray Awesun Q2Pro remote file transfer: make enterprise remote operation and maintenance, technical support more efficient

The new remote file function of Q2Pro relies on the file transfer and USB mapping technology developed by Awesun to enable safe and fast file transfer between the main control terminal and the equipment connected to Q2Pro, effectively coping with the multiple challenges faced by enterprises:

Data backup: Remote transmission and storage of device logs and running data to improve data traceability;

Equipment maintenance: Update programs, configuration files and other content are distributed remotely to improve operation and maintenance efficiency;

** Emergency troubleshooting: ** Remote access to equipment fault information files, without being present to diagnose and repair;

Remote assistance: Technical support personnel remotely transmit patches and documents to quickly resolve problems.

Through the Aweray Awesun of Q2Pro's brand-new remote file transfer function, whether it is backing up operation logs, issuing configuration files, or remotely extracting fault information in emergency scenarios, operation and maintenance personnel can complete the operation in the first time through this function without on-site intervention, thus effectively avoiding production interruption.

In the emergency response scenario, the maintenance personnel can also obtain the fault files of the equipment remotely in the first time, complete the preliminary diagnosis and guide the on-site operation, and greatly improve the problem solving efficiency.

At the same time, in addition to data backup and equipment maintenance, this function also provides new possibilities for remote assistance. Technical support personnel can directly send files such as patches and operation manuals to the target device through remote channels to help the other party quickly complete problem repair and operation guidance.

Flexible access: Aweray Awesun Q2Pro for secure, controlled file access

In order to ensure security and compliance, enterprises can authorize functions and assign operation rights through the Awesun management platform after opening the Q2Pro remote file function. Administrators can set access permissions for different employees and different devices to ensure controllable and traceable operation behavior.

After the authorization is completed, the operator inserts the U disk or TF card into the device and opens the USB mount to complete the file transfer in the remote file interface. Files can be transferred from the main control terminal or returned from the device terminal to realize two-way data flow and interaction.

At present, Awesun Q2Pro remote file function has been officially opened for enterprises. If enterprise users need to realize safe and convenient remote file transfer and equipment maintenance in the intranet environment, they can search "Awesun Remote" for more details or consult industry solutions through the official website of Aweray Awesun.

Aweray Awesun IPKVM remote control series without network, ranking first in the remote control hardware market without network

In addition to Q2Pro, Aweray Awesun its IPKVM non-network remote control series and has launched Q1, A2, Q5Pro and other models, covering multi-scenario requirements from personal telecommuting to enterprise-level remote operation and maintenance, and technical support, and continuously promoting the landing application of remote control technology in manufacturing, energy, education, finance, scientific research and other fields.

At present, Aweray Awesun IPKVM remote control series, with its strong technology accumulation and excellent user experience, ranks first in China in the market sales share of online e-commerce platforms in 2024, and firmly occupies the leading position in the industry. In the future, Aweray Awesun will continue to use safe, stable and intelligent remote control technology to help enterprises build an efficient and credible digital operation and maintenance system.