Modern enterprises cannot develop their core business without massive IT equipment support. In this context, enterprises to build remote IT operation and maintenance system based on remote control technology has become a key measure to improve efficiency and ensure business continuity.

The high-quality remote control scheme can significantly improve the timeliness of operation and maintenance work, reduce all kinds of repetitive work, reduce all kinds of soft and hard costs, and provide standardized system support in the enterprise's IT operation and maintenance business. Aweray Awesun IT operation and maintenance solution is one of such high-quality schemes.

Here, we will take the IT operation and maintenance solution of Aweray Awesun, a leading brand of process remote control, as an example to introduce several bright features to see how the solution can help enterprises improve the level of operation and maintenance management, reduce the repetitive work of operation and maintenance solutions in the deployment audit and other links, and greatly reduce costs and increase efficiency.

Rapid deployment plan, build operation and maintenance management system

Aweray Awesun IT operations solution supports rapid deployment across Windows, macOS, Linux, iOS and Android platforms.

When the scheme is deployed, the enterprise can customize its own brand of remote control software in the background, adjust various settings and parameters, and then send it to the equipment installation that needs operation and maintenance for unified deployment, without repeated configuration of equipment parameters, realize simultaneous monitoring and management of multiple devices in one step, and build an IT management framework.

In addition, for the deployed Awesun client software, it is supported to uniformly adjust the relevant settings in the cloud and send them to the equipment, including local modification of access password, verification code update, whether to allow the privacy screen to be started, etc.

Organization structure construction, equipment group management

After the operation and maintenance management framework based on remote control software is completed, it needs to be connected to the organizational structure of the enterprise. Aweray Awesun IT operation and maintenance scheme adopts the architecture of one employee, one account, supports docking with third-party accounts, does not need to maintain the account system of different platforms, and realizes fine authorization.

In addition, for a large number of devices that need O & M management, the Awesun supports multi-level and multi-dimensional device grouping. For example, the chain retail industry is grouped by province/city/district/store, or the enterprise is grouped by department, or the device can be grouped by type/service time. Supports multiple grouping strategies, including automatic grouping and manual grouping. Enterprises can customize equipment grouping rules, and the system automatically completes grouping to reduce management workload.

IT asset management, real-time alarm of equipment problems

In the management dimension, the Awesun scheme is also equipped with IT asset management module: after the Awesun enterprise client is deployed to the equipment, the equipment hardware information will be uploaded to the enterprise management platform and recorded centrally. when the equipment performance indicators such as equipment memory, CPU, hard disk, network, etc. reach the threshold we set, an alarm notification will be triggered; At the same time, combined with the screen wall function, set the alarm strategy for abnormal state of key equipment, in addition, remote operation and maintenance can be initiated through one key of the screen wall, and equipment problems can be located and solved without reaching the site.

Operation and maintenance reach efficiently and generate scripts AI

If we need to use scripts for automated device management, Awesun solution also provides high-quality functions, which can greatly reduce the technical threshold of such work: Awesun supports AI generation of scripts and one-click delivery of scripts to devices.

We can create scripts in the management background, input requirements and AI output the corresponding script code, and send it to tens of thousands of selected devices with one click, without remote control one by one, thus greatly reducing repeated operations. This function supports cross-platform execution, and can distribute and execute scripts to tens of thousands of online devices at the same time, doubling the operation and maintenance efficiency.

Remote control audit is convenient and AI automatic analysis

The post-audit process of remote operation and maintenance involves numerous and heavy repetitive work, and pure manual audit is also prone to omissions, for which the Awesun has introduced the AI intelligent remote control audit function.

This feature enables the automatic analysis of remote control processes and the generation of audit reports with one click, eliminating the need to spend a lot of time manually rummaging through records. The audit report includes the AI analysis of the whole process of remote control, the key core operation behavior output according to the timeline, and the summary of specific remote behavior, which greatly improves the efficiency of retrospective audit of remote control behavior.

Conclusion:

As a national-level remote control brand, Aweray Awesun has been deeply engaged in the field of remote connection for 19 years. China has more than 0.1 billion registered users, more than 1.2 million enterprise customers and more than 2 billion access devices. At the same time, Aweray Awesun and Shanghai Software Industry Association released the first group standard in the remote control industry, accelerating the application of remote control software technology in a wider range of scenarios in the future.