Modern intelligent parking lot is a complex Internet of Things system, in which the Smart Device are increasing day by day, such as: entrance and exit management equipment (license plate recognition machine, etc.), on-site guidance and navigation equipment, charging piles for new energy parking spaces, security and monitoring equipment, computer room Network equipment and servers, etc...

The stable operation of the above-mentioned equipment is the key to ensure the efficiency, safety and profitability of the parking lot, and the remote control software plays the role of "operation and maintenance expert" in it, which can help enterprises build a mature remote operation and maintenance management platform. Through centralization and visualization, the operation and maintenance efficiency is greatly improved, the labor cost is reduced, and even more comprehensive enabling business.

Case Background

Yangzhou Traffic Parking Investment Construction Management Co., Ltd. is mainly engaged in the construction, comprehensive development and operation management of various public parking lots, and is committed to building the company into a first-class parking lot, charging pile and intelligent parking system construction and operation enterprise.

In order to ensure the daily operation and maintenance management of the on-site equipment of the parking lot project under its jurisdiction, the enterprise chose to cooperate with the Aweray Awesun, introduce Awesun enterprise-level remote control scheme, build an efficient management system, and empower its core business.

Core Requirements and Solution Deployment

● The remote control scheme shall be stable enough to support the operation and maintenance of unattended equipment

● Low deployment threshold, support for remote operation and maintenance management of large quantities of equipment

● Improve operation and maintenance efficiency and solve the pain point of "passive operation and maintenance" lag.

● Able to build remote control management system, with mature log and other traceability means

Considering the above core requirements, the enterprise finally chose the Awesun industry version of the service. At present, the Awesun remote control software has been deployed to the first-line parking lot equipment. When the equipment fails or regular inspection, engineers can remotely connect the controlled end through PC or Android equipment to implement remote operation and maintenance management.

In addition, the enterprise has a number of parking facilities and a large number of related equipment. These equipment are also collected into the Awesun management platform, which is centrally managed by the IT department and has set up a mature remote IT operation and maintenance system.

Core Advantages of Awesun Solution

In this case, the Awesun enterprise remote control solution mainly embodies the following core advantages:

● Mature remote control technology, supporting unattended equipment operation and maintenance

The remote control technology Awesun by the Aweray is mature and stable. It supports mainstream operating systems such as Windows, macOS, Linux, Android, iOS, Web, etc., and provides reliable support for unattended equipment operation and maintenance. At the same time, it can realize more accurate power management by matching hardware devices such as 4G power sockets, which is very suitable for parking lot equipment operation and maintenance scenarios.

It is worth mentioning that although the main controlled end of the enterprise in this case is still Windows equipment, with the development of technology, many gate terminal equipment has also shown a trend of intelligence, and the granularity of remote operation and maintenance will further sink. In the face of this trend, the Aweray also provides a server version to carry out remote control in the form of command line to realize "unbounded remote control" and further expand the boundary of remote operation and maintenance.

● Support batch deployment and put into use quickly

The Aweray Awesun the enterprise version to customize the remote control software, pre-adjust various settings and parameters, modify VI, LOGO and other information to make it closer to the enterprise's independent software, and then distribute it to the equipment installation that needs operation and maintenance, carry out unified deployment, do not need to repeatedly configure equipment parameters, realize simultaneous monitoring and management of multiple devices in one step, and build IT management framework.

For the deployed Awesun client software, the relevant settings can also be adjusted in the cloud and distributed to the front-line equipment in real time, including local modification of access password, verification code update, whether to allow the start of privacy screen, etc. It is very suitable for the operation and maintenance scenarios of cross-regional equipment such as parking lot equipment operation and maintenance.

● A large number of equipment can be centrally managed and equipped with IT asset management system

Faced with the need for centralized management of a large number of IT equipment, Aweray Awesun provide a systematic IT asset management module.

In this system, "hardware information" can automatically upload and summarize hardware information, automatically generate asset reports, record hardware changes, and ensure that asset information is accurate; "Hardware Alarm" supports customizing hardware policies such as CPU and memory, and immediately notifies designated administrators of trigger thresholds to ensure equipment performance; "Software Process Alarm" provides real-time notification and alarm of unauthorized software installation and use at the software level, help IT administrators identify risks in a timely manner.

● Change "passive response" into "active warning"

One of the core pain points of unattended equipment operation and maintenance is that most of the time, only passive response can be carried out, and the Awesun enterprise remote control scheme can significantly change this situation.

First of all, the above-mentioned IT asset management related functions provide a lot of front-end early warning capabilities. At the same time, with the screen wall function on the web side, it can monitor multiple device screens at the same time. The two functions are linked to support the setting of alarm policies for abnormal states of key devices. After abnormalities are found, remote operation and maintenance can be initiated through the screen wall key. Equipment problems can be located and solved without reaching the site.

● Carry logs and other traceability management tools

In terms of security and log traceability, the Aweray Awesun enterprise version also carries mature functions, providing remote control logs and cloud video to record the operation behavior of the main controlled multi-terminal.

In addition, Aweray Awesun also actively introduce AI capabilities, the introduction of intelligent audit functions, to achieve the remote control process of automatic analysis and one-click generation of audit reports.

The audit report contains elements such as AI analysis of the entire remote control process, key core operating behaviors output by timeline, and specific remote behavior summaries (such as copying files, modifying configurations, etc.), which can greatly improve the efficiency of retroactive audits of remote control behaviors.

Summary and evaluation

In this case, the Aweray Awesun helped Yangzhou traffic parking lot investment and construction management co., ltd. to create an operation and maintenance management scheme based on remote control technology, completing the important operation and maintenance strategy transformation from "passive response" to "active early warning", greatly reducing the on-site travel of technical engineers, realizing centralized and automated management, and improving operation efficiency.

As a national-level remote control brand, Aweray Awesun has been deeply engaged in the field of remote connection for 19 years. China has more than 0.1 billion registered users, more than 1.2 million enterprise customers and more than 2 billion access devices. At the same time, Aweray Awesun and Shanghai Software Industry Association released the first group standard in the remote control industry, accelerating the application of remote control software technology in a wider range of scenarios in the future. In addition to this case, the professional remote control scheme of Aweray Awesun has also been recognized by large enterprises including Huawei, Vanke and Skyworth, and has created many benchmark cases.